PPM-PRINCE2 Essay Example | Topics and Well Written Essays - 2750 words

PPM-PRINCE2 - Essay Example ect Brief Project Name: Date: Release: Draft/Final Author: Owner: Client: Document Number: Purpose: The main purpose of this Project Brief is to provide detailed explanation of the various elements of the implementation of the Customer Relationship Process within Huanghe Technology. Project Definition: Huanghe Technology currently requires a project which can help resolve the issues within the company. Here a Customer Relationship Management project is being proposed to meet the needs of the company. This project aims at integrating three main elements of the business, i.e. the Customer support, Sales Team and Technical Team. Further details of the project are presented below. Project Objectives: The main objectives of the project are as listed below: a) Development of an Enterprise Team to meet the needs of the business clients b) Development of a Core Technical Team to meet the technical needs of both business clients as well as the SOHO customers c) Development of the Core Sales t eam which will deal with the details of sales as well as the financial aspects of all customers d) Development of Customer Service Team to face customers and provide the necessary customer support e) Development of a central database to hold complete records of all the sales made via all the channels. This will include both retail as well as the direct channels. f) Finally, to implement an Information System and to integrate the four function groups, i.e. enterprise team, core sales, core technical team and the customer support teams. Project Scope: The project has a limited scope and it caters to the European markets. The system will be implemented in the Huanghe UK office. Constraints and Assumptions: There are two main assumptions and constraints in this project. Firstly, it is assumed that all the sales information from the retailers can be got and integrated to the information system on a daily basis. Secondly, it is assumed that the company will be willing to invest in the tec hnical development of the information systems. Outline Business Case: Huanghe Technology  has being receiving a number of complaints from the customers relating issues relating to the equipments not working from SOHO customers and also a number of calls being lost between the call centre and the sales teams. Also the SOHO customers have faced lack of technical support from the company. The company is currently being run in three separate parts which are each managed by different people and all act independently as separate units and with different operations culture. The main issue of the business clearly is a lack of integration among the three parts of the business. Here due to the lack of integration, the impact has been on the customers and the service provided to the customers. CRM Systems – Project Initiation Project Name: Date: Release: Draft/Final Author: Owner: Client: Document Number: Purpose: The Project Initiation document provides a clear view of the direction of the project as well as a clear view of the roles of the various individuals in the project. This helps in developing a strong and firm foundation for the proposal before the company can make any further commitments on the project. It also helps provide the users and interested parties with a clear and detailed view of what the project is about and also how the project will be managed.

Carbon Fiber :: essays research papers

Carbon fiber Carbon fibers are produced by using heat to chemically change rayon or acrylic fibers. Carbonization occurs at temperatures of 1000 ° C to 2500 ° C in an inert atmosphere. Carbon fibers are converted to graphite at temperatures above 2500 ° C. Carbon and graphite fibers can also be made from pitch, a residual petroleum product. Products that use carbon fibers include heat-shielding materials, aircraft fuselages and wings, spacecraft structures, and sports equipment. You can golf, ride, sail, tennis, drive, cycle, fish, decorate or even fly Carbon Fiber! Carbon fibers are derived from one of two precursor materials Pitch and Pan. Pitch is based carbon fibers have lower mechanical properties and are therefore rarely used in critical structural applications. Pan based carbon fibers are under continual development and are used in composites to make materials of great strength and lightness. The raw material of Pan, acrylonitrile, is a product of the chemical industry and can be manufactured as follows: Acrylonitrile is used as a raw material in acrylic fibers, ABS resin, AS resin, synthetic rubber, acrylamide and other materials. Global production capacity is 4.67 million tons, approximately 60% of which is consumed for acrylic fibers. In the early manufacturing processes acetylene and hydrogen cyanide were used as a raw material, whereas today nearly all AN is manufactured using what is called the Sohio process, whereby an ammoxidation reaction are applied from inexpensive propylene and ammonia. Technological advances, particularly surrounding research into improved catalysts for the   Ã‚  Ã‚  Ã‚  Ã‚  Sohio process, are proceeding, promoted by a concern for energy conservation and lessening the environmental loading. The research aims include improved productivity, reduced byproducts, and lesser wastewater and waste gas. The Sohio process was perfected in 1960 by The Standard Oil Co. of Ohio, owing to the development of an epoch-making catalyst that synthesizes AN in a single- stage reaction using propylene and ammonia. The reaction took place using the fluid-bed od. The P-Mo-Bi group is used as the catalyst and favorable fluidized conditions are maintained by adjusting the physical properties of the catalyst. The reaction gas contains not only AN, but also acetonitrile, hydrogen cyanide and other byproduct gasses, so AN products are obtained by having the reaction gas absorbed into water, then using evaporation separation. The Sohio process was epoch-making at the time it was developed, but improvements have been made in response to the following conditions: The AN yield of approximately 60% was not very high; The process circulated and used large amounts of water, requiring a lot of

Qwerty

The Effect of Extreme Dependency on Computers| Extreme Dependency on Technology Technology, good or bad? Some say it’s great, but that is said by drug users about illegal substances as well. They are essentially one in the same; once you have used them and they become part of your life, you are never the same again. Once you have researched via computer, or found your way to an unfamiliar area with a gps, doing it the old way is never as easy or as foolproof as it once was. These days, when you loose your phone or even have little reception, you worry; your pulse races, your palms sweat, and you perspire.This is not good. Something that used to make our lives easier now makes our lives harder. Most of us don’t even know how to use a map or to mail a letter anymore. The library, what’s that? If you go to a library, it’s probably to use the internet, not to read a book. The computer is a wonderful invention if you like moving fast. We can do everything a com puter can, except it takes us much longer. Wall Street is a big blue and green blur of humming computers and screens, it almost seems to have a life of its own, it’s like an urban jungle.If that system crashes, our economy falls to the ground in flames as well. Books are written in months instead of years. School becomes a mad thrash to get everything typed, created, or turned in on time. What happened to good old paper and calculators? Calculators are a hot issue in my opinion. While they are wonderful little contraptions, our dependency on calculators is worrying. When I walk through that door into the calc room, my grade rests in the hands of a small shiny piece of blue plastic dotted with smooth yellow buttons and stuffed with four triple-A batteries.Compare me to a crack addict, honestly; without my Texas instruments calculator I’m as good as dead. Gps’s are amazing little gadgets. About the size of a slice of bread, they help you find your way like a perso nal tour guide perched on your dashboard. Maps might as well be carved in stone; they’re old news. Does a map tell you where the nearest taco bell is? Does it recalculate when you miss a turn? Unfortunately, no — Gps’s are a godsend for the directionally challenged. The subtle, warm feeling of accomplishment you get when you find your way around with a crumpled up paper map is likely gone for good, it’s a shame.Survival of the fittest, I guess. But when you run out of batteries, or your gps breaks; good luck finding your way. They are as addicting as anything else humankind has created. As I was browsing for a topic for my illustrative essay, something funny happened. I clicked my merry little way to Google. And within minutes, I had a topic, quite ironically, about dependency on computers. My initial thought on what to write about did not come about by careful thought and planning, it came about through Google and my horrid dependency on computers.Depend ency on computers is unavoidable, unless you are Amish or a member of a tribe deep within the jungle. Computers have allowed us the monumental achievement of space travel, the wonder of deep sea submersibles, and the deadliness of heat seeking missiles. No doubt, great achievements not possible without computers. But for everyday activities like finding your way, doing mental math, or writing a paper, computers are a shortcut, they make life easier. We need to learn to do things with and without a computer. For example, I know many people who cannot do mental math to save their lives.At this point, technology is really part of us. Instead of having that knowledge of simple math to rely on, we build upon the base that calculators provide instead. More advanced math is not possible without that technology, though honestly we should be able to do it either way. Through this it’s much easier to screw things up; once you have become used to listening to music anywhere, anytime, th rough your ipod, it’s a downer to not have music. If your ipod breaks, it’s almost like quitting smoking. You MUST buy a new one, you can’t just stop listening.Cell phones are an utmost convenience. Nary a child or senior citizen lacks one, and they do everything from email to texting to taking pictures. How long until they come equipped with electric toothbrushes? If you’ve ever been in an accident or had car trouble, that cell phone is your lifeline, and there is no alternative. You cannot mail someone; and pay phones are nearly nonexistent. Without your phone, you get the jitters, you feel unsafe, and out of it. It happens to me on those days where I forget and leave it at home – I know 95% of the population is the same way.So obviously technology had done much good. Our quality of living has gone up substantially. But at the same time being perched up her in this greatly advanced society, on top of stacks of microchips and USB ports, it’ s a lot easier to lose our footing and tumble back to earth. At some point, the infrastructure will crumble; everything needs an overhaul sooner or later. We would live in much more stable times if it were not for computers. On the same note, we would live in a much slower, less equipped world. Is his a good trade off? It depends on your outlook and opinion. There is no doubt technology can crash and burn, and there is no doubt that technology has simplified out lives. Hopefully we can stabilize it before something drastic happens and we are left moving at 1889 speed. Thus technology has made it a whole lot easier to do most things – and much easier to mess them up – a double-edged sword| Computer addiction  is a mental illness which causes the excessive use of  computers  to the extent that it interferes with daily life.Excessive use may explain problems in social interaction, mood, personality, work ethic, relationships, thought processes, or  sleep deprivati on. The Diagnostic and Statistical Manual of Mental Disorders does not include a diagnosis for such a disease. The term ? computer addiction? originated long before the Internet. Some people develop bad habits in their computer use that cause them significant problems in their lives. The types of behavior and negative consequences are similar to those of known addictive disorders.Contents  Ã‚  [hide]   * 1  Effects * 2  Origin of the term * 3  History * 4  See also * 5  References| ————————————————- [edit]Effects Excessive computer use may result in, or occur with: * Lack of social interaction. * Using the computer for pleasure, gratification, or relief from stress. * Feeling irritable and out of control or depressed when not using it. * Spending increasing amounts of time and money on hardware, software, magazines, and computer-related activities. Neglecting work, school, or family obligations. * Lying about the amount of time spent on computer activities. * Risking loss of career goals, educational objectives, and personal relationships. * Failing at repeated efforts to control computer use. * Never getting off the computer. A cause for many of the above-mentioned effects may be that computer games do not stimulate the release of neurotransmitters responsible for feelings of satisfaction and relaxation, such as oxytocin and endorphin, in the same way that real world activities do.

The Great Gatsby Study Guide

The Great Gatsby, published in 1925, is F. Scott Fitzgeralds most famous novel. Set during the Roaring 20s, the book tells the story of a group of wealthy, often hedonistic residents of the fictional New York towns of West Egg and East Egg. The novel critiques the idea of the American Dream, suggesting that the concept has been corrupted by the careless pursuit of decadence. Though it was poorly received in Fitzgerald’s lifetime, The Great Gatsby is now considered a cornerstone of American literature. Plot Summary Nick Carraway, the narrator of the novel, moves to the Long Island neighborhood of West Egg. He lives next door to a mysterious millionaire named Jay Gatsby, who throws extravagant parties but never seems to show up at his own events. Across the bay, in the old-money neighborhood of East Egg, Nick’s cousin Daisy Buchanan lives with her unfaithful husband Tom. Toms mistress, Myrtle Wilson, is a working-class woman married to mechanic George Wilson. Daisy and Gatsby were in love before the war, but they were separated due to Gatsby’s lower social status. Gatsby is still in love with Daisy. He soon befriends Nick, who agrees to help Gatsby rekindle his affair with Daisy by acting as go-between. Gatsby and Daisy restart their affair, but it is short lived. Tom soon catches on and becomes furious over Daisys unfaithfulness. Daisy chooses to stay with Tom due to her unwillingness to sacrifice her social position. After the confrontation, Daisy and Gatsby drive home in the same car, with Daisy driving. Daisy accidentally hits and kills Myrtle, but Gatsby promises to take the blame if need be. Myrtle’s suspicious husband George approaches Tom about the death. He believes that whoever killed Myrtle was also Myrtles lover. Tom tells him how to find Gatsby, suggesting that Gatsby was the driver of the car (and thus indirectly suggesting that Gatsby was Myrtles lover). George murders Gatsby, then kills himself. Nick is one of only a few mourners at Gatsby’s funeral and, fed up and disillusioned, moves back to the Midwest. Major Characters Jay Gatsby. Gatsby is a mysterious, reclusive millionaire who climbed from a poor upbringing to immense wealth. Hes an idealist fixated on grandeur and romance, but his relentless attempts to woo Daisy and free himself from his past only brings more tragedy upon him. Nick Carraway. Nick, a bond salesman whos new to West Egg, is the narrator of the novel. Nick is more easygoing than the wealthy hedonists around him, but he is easily awed by their grand lifestyles. After witnessing the fallout from Daisy and Gatsby’s affair as well as the careless cruelty of Tom and Daisy, Nick becomes more jaded and leaves Long Island for good. Daisy Buchanan. Daisy, Nicks cousin, is a socialite and flapper. She is married to Tom. Daisy displays self-centered and shallow characteristics, but the reader occasionally sees glimmers of greater depth beneath the surface. Despite renewing her romance with Gatsby, she is too unwilling to give up the comforts of her wealthy life. Tom Buchanan. Tom, Daisys husband, is wealthy and arrogant. He also displays hypocrisy, as he regularly carries on affairs of his own but becomes furious and possessive when he realizes Daisy is in love with Gatsby. His anger over the affair leads him to mislead George Wilson into believing his wife had an affair with Gatsby—a lie that ultimately results in Gatsbys death. Major Themes Wealth and Social Class. The pursuit of wealth unites most of the characters in the novel, most of whom live a hedonistic, shallow lifestyle. Gatsby—a â€Å"new money† millionaire—finds out that even immense wealth does not guarantee crossing over the class barrier. In this way, the novel suggests that there is a significant difference between wealth and social class, and that social mobility is more illusory than the characters think. Love. The Great Gatsby is a story about love, but it is not necessarily a love story. No one in the novel truly feels â€Å"love† for their partners; the closest anyone comes is Nick’s fondness for his girlfriend Jordan. Gatsby’s obsessive love for Daisy is the center of the plot, but he is in love with a romanticized memory rather than the real Daisy. The American Dream. The novel critiques the American Dream: the idea that anyone can achieve anything if they work hard enough. Gatsby works tirelessly and acquires enormous wealth, but he still winds up alone. The misfortune faced by the novels wealthy characters suggests that the American Dream has become corrupted by the greedy pursuit of decadence and wealth. Idealism. Gatsby’s idealism is his most redeeming quality and his biggest downfall. Although his optimistic idealism makes him a more genuine character than the calculating socialites around him, it also leads him to hold onto hopes that he should let go of, as symbolized by the green light he stares at across the bay. Historical Context Fitzgerald was famously inspired by both the Jazz Age society and the Lost Generation. The novel is steeped in the historical context of the era, from flapper and bootlegging culture to the explosion of â€Å"new money† and industrialization. In addition, Fitzgerald’s own life was reflected in the novel: like Gatsby, he was a self-made man who fell in love with a bright young ingenue (Zelda Sayre Fitzgerald) and strived to be â€Å"worthy† of her. The novel can be read as Fitzgerald’s attempt to critique Jazz Age society and the concept of the American Dream. The decadence of the era is portrayed critically, and the idea of the American Dream is depicted as a failure. About The Author F. Scott Fitzgerald was a key figure in the American literary establishment. His work often reflected on the excesses of the Jazz Age and the disillusionment of the post-World War I era. He wrote four novels (plus one unfinished novel) and over 160 short stories. Although he became something of a celebrity in his lifetime, Fitzgeralds novels didn’t achieve critical success until they were rediscovered after his death. Today, Fitzgerald is hailed as one of the great American authors.